Frequently Asked Questions
Below are a collection of our most frequently asked questions.
If you have a question that is not answered below, please reach out on
Printing
Who prints your photographs?
We have the privilege of collaborating with a remarkable group of local printers whose craftsmanship never ceases to impress me!
What size prints do you offer?
Check out Sizing + Framing for more information on available sizes.
What paper are your photographs printed on?
Every image is printed on 100% Cotton museum grade Canson Infinity Rag, providing an exquisitely smooth surface.
Are all prints signed?
All large prints (apart from the Mini size) and framed prints are titled and signed by Mackenzie.
Framing
Who does your framing?
We are proud to work closely with a remarkable team of local framers who excel in their meticulous attention to detail.
What is art glass?
Art glass is a premium material that provides 70% UV protection and heavily reduces reflection. Art Glass helps to eliminate or greatly reduces reflections and guarantees the long-lasting preservation of your prints.
What colour frames can I choose from?
We offer the option to showcase your prints in elegant Oak frames, available in white, black, or a natural wooden colour.
Do you offer perspex instead of glass?
Yes we can do a 3mm Acrylic front instead of glass. If you would like to request this, please contact us directly.
Magnets
Where are your magnets made?
The production and printing of our magnets are carried out exclusively in Melbourne, ensuring they are completely Australian made.
What size are your magnets?
The size of the magnets is 90mm x 65mm.
What will the magnet stick to?
The magnets are fridge magnets. They will stick to the fridge door or any metallic surface.
Shipping
What are your shipping rates?
We currently offer free shipping on all rolled prints within Australia. All orders under $100 have flat rate $5 shipping fee. Framed prints have a flat rate of $40 shipping.
Local pickup from the Gold Coast can be arranged.
Do you ship internationally?
Yes! We do offer international shipping however we only ship rolled and mini prints internationally. International shipping has a flat rate of $60 AUD.
If you would like to order other products as well as the rolled print, please do email as we can assist with this.